Delivery

1. **Shipping Methods:**

   - We offer standard

   - Standard shipping typically takes 2-3 working days (excluding Sundays and Bank Holidays and or Postal Strikes or delays)

2. **Shipping Destinations:**

   - We currently are only offering delivery within the UK.

3. **Order Processing Time:**

   - Orders are typically processed and shipped within 1 or 2 working day of payment confirmation.

   - Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

4. **Tracking Information:**

   - Once your order has been shipped, you will receive a confirmation email Royal Mail is our preferred provider. 

   - You can track the status of your shipment using the provided tracking number on our website or through Royal Mails website.

5. **Delivery Partners:**

   - We partner with reputable shipping carriers to ensure timely and secure delivery of your orders.

   - Our delivery partners may vary depending on your location and selected shipping method.

6. **Delivery Address:**

   - Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or delivery issues.

   - We are not responsible for any delays or non-delivery due to incorrect or incomplete address information provided by the customer. 

7. **Delivery Notifications:**

   - You may opt-in to receive delivery notifications via email or SMS to stay informed about the status of your shipment Information on Royal Mails website. (Or the courier service provider if different)

   - Notifications may include updates on order processing, shipping, and estimated delivery dates.

8. **Delivery Confirmation:**

   - Upon delivery, a signature may be required to confirm receipt of the package.

   - If you are unavailable to receive the delivery, the carrier may leave a notification with instructions for rescheduling delivery or picking up the package from a local facility.

9. **Delivery Issues:**

   - In the event of any delivery issues or concerns, please contact our customer service team for assistance.

   - We will work diligently to resolve any delivery-related issues and ensure your satisfaction.

10. **Contact Information:**

    - If you have any questions or need further assistance regarding delivery, please don't hesitate to contact our customer service team at info@halina-jewellery.com

Please also note that we are not responsible for items that have received their destination but has gone missing after, so please make necessary arrangements for  you or someone to receive the item or ensure it can be left in a safe place where applicable.